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Cumnor Hill House approach to Covid-19

Staying Covid-Safe at Cumnor

In the ongoing battle against Coronavirus, we have maintained a number of processes you would expect to see, as well as implementing a number of further safeguarding measures that go over and above, to ensure Cumnor Hill House is one of the safest in the country.

What makes Cumnor Hill House different?

Our 8-point protection plan

8-point plan

1. Meticulous Cleaning

Our already-thorough hygiene & cleanliness measures have been reviewed and enhanced through the purchase of a state-of-art Lotus Pro Cleaning System that safely converts cold water into a stabilised ozone and as such a powerful sanitiser and cleaner to ensure our home is COVID secure.

2. Plenty of PPE

Through the creation of a dedicated COVID Steering Group including a PPE (Personal Protective Equipment) Lead, we have ensured we have ample stock levels of appropriate equipment for all our staff team, our residents, and their relatives for the immediate future.

3. Rigorous Testing

On top of twice daily ‘soft testing’ including thermal temperature and well-being checks, we are one of only a small number of care homes in the country to have secured regular mass testing on a weekly basis for every one of our staff team, and on a fortnightly basis for all our residents. This rigorous COVID-19 testing process enables us to track and report on data trends with clear guidelines on steps to take should there be any positive results or adverse spikes in the data.

4. Specialist Training

On top of all mandatory ‘Control of Infectious Diseases’ training that our staff undertake annually, all the key team have had ‘Enhanced Infection Control’ and specialist ‘COVID-19 Awareness and Control’ training. This ensures that awareness of our residents safety and well-being remains at the forefront of everything we do.

5. Safe Visitation

Family and Friends being able to visit safely and to socialise with their loved ones, is core to their well-being, and is something we have been working very hard to achieve during lockdown. We already have an online scheduling system for families to book individual time slots to visit loved ones safely in our gardens, and we are soon enhancing this experience by taking delivery of secure Visiting Pods to ensure these essential visits can take place round the clock regardless of the weather.

6. Regular Contact with the Care Quality Commission (CQC).

Ensuring we are adhering to the Care Quality Commissions Emergency Support Framework.

7. Segregated Spaces

Segregated floors and units within the home to ensure no staff transfer across the home and that residents mix in small socially distance groups.

8. Specialist Activities

Our wellbeing team are offering a full range of specialised activities to ensure residents remain physically and mentally stimulated. Over the last few months these have included Virtual Art Classes, Quiz Evenings, and Baby and Toddler groups to keep the generations connected. We have held socially distanced Zumba, Crazy Golf, Boules, and Darts to inspire mental stimulation as well as physical.

Connecting with loved ones, while staying safe

Enabling our residents to connect with their loved ones in a safe and comfortable environment has been our number one priority during the pandemic.

Which is why we are delighted to introduce the brand new Cumnor Hill House CarePod.

  • State-of-the-art buildings
  • An extension of our home, in our grounds
  • Divided compartments, that allow full protection for all, with ease to communicate
  • Self-cleaning CarePod to reduce risk
  • Cleaning system kills 99.9999% of pathogens including Coronavirus
  • Fine furnishings and picturesque surroundings
  • Talk, relax and enjoy seeing your relatives and loved one
  • Fully accessible.
One of the Care Pods here at Cumnor Hill House

Cumnor Hill House Care home on the National News

Our swift and considered approach to the pandemic has generated interest from local and national media.

A resident at Cumnor Hill House Care home enjoying ice-cream in the garden!

Have a question?

We understand that booking a short term break or long term stay in a care home is daunting at any time.

Families often have lots of questions and can understandably feel anxious. Our experienced care teams are here to help you with the transition and put your mind at rest.

During the Covid-19 pandemic, there are lots of new processes we all have to adhere to, but our aim is to still welcome you or your loved one into our home as seamlessly and comfortably as possible.

At all times we strive to enrich the lives of those we care for, their families and our staff.

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